PRIVACY POLICY

Blue Collar Heating and Air LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website, call us, text us, or submit a service request — and how we use, share, and protect that information.

Information We Collect

We collect information you give us directly when you:

• Fill out a contact or booking form on our website
• Call or text us at (406) 550-0065
• Email us at bluecollarheatingandairllc@gmail.com
• Request a quote, financing pre-qualification, or service appointment

The information we collect typically includes your name, phone number, email address, service address, and a description of the service you need. We do not collect payment card information through this website.

How We Use Your Information

We use the information you provide only to:

• Respond to your service request, quote, or question
• Schedule and perform the HVAC work you asked us to do
• Send appointment confirmations, reminders, on-the-way updates, and follow-ups
• Send invoices, receipts, and other transactional communications
• Improve our service and respond to customer feedback

How We Share Information

We do not sell, rent, or trade your personal information. We only share your information in these limited situations:

• Service providers we rely on to run our business — for example, our email and SMS delivery providers, scheduling software, and payment processors. These providers may only use your information to perform services for us and are required to keep it confidential.
• Financing partners you choose to apply with — for example, Synchrony Financial, if you elect to apply for financing through our financing page. Their use of your information is governed by their own privacy policy.
• When required by law — such as in response to a subpoena, court order, or other legal process, or to protect our legal rights.

We never share, sell, or rent your phone number, SMS opt-in status, or text message content with third parties or affiliates for marketing purposes.

Cookies & Website Analytics

Our website may use basic cookies and analytics tools (such as Google Analytics) to understand how visitors find and use our site. These tools collect non-identifying information such as pages visited, time on site, browser type, and general location. You can disable cookies in your browser settings at any time.

How We Protect Your Information

We use reasonable physical, electronic, and procedural safeguards to protect the information you share with us. Form submissions are transmitted over encrypted HTTPS connections. While no online transmission is 100% secure, we work to minimize risk and limit access to your information to staff who need it to serve you.

Your Choices

• Opt out of texts — reply STOP to any text message from us.
• Update your information — call or email us and we will correct or remove it.
• Request deletion — you can ask us to delete your contact information from our records, except where we are required to keep it (for example, completed work orders for tax purposes).

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page shows when the most recent change was made. Material changes will be reflected on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us: